Legal
Privacy Policy
Real people. Real tours. Real feedback. Here is what we collect during the beta, why we collect it, and what stays public.
Last updated: September 2026 · Beta version
Information we collect
Account information: when you sign up or sign in with Clerk, we receive identifiers such as your user ID, email address, and basic profile details. We store what is needed to associate reviews and account settings with you.
Content you provide: property reviews, ratings, tour notes, and photos you upload. Reviews are tied to your member account and moderated against our community guidelines.
Usage and technical data: pages you visit, searches you run, and standard request data (such as IP-derived rate-limit keys) used to keep search fair and prevent abuse of paid listing-data quotas.
Property listing data: public listing facts (address, price, beds, baths, photos supplied by the data provider) fetched from our listing-data provider to power search. This is information about properties, not about you.
How we use information
To operate the service: show properties, accept and display tour reviews, and run moderation.
To improve the beta: understand which areas and features get used so we can expand coverage beyond the current Dallas–Fort Worth beta area.
To keep the service safe: rate-limit search, detect abuse, and enforce our Terms and Community Guidelines.
We do not use your reviews to train third-party models, and we do not sell personal information.
Sharing
Public by design: anything you publish as a review — ratings, text, and photos — is visible to other RealView visitors.
Service providers: Clerk (authentication), our listing-data provider (property facts for search), and our hosting and storage infrastructure process data only to provide the service.
Legal and safety: we may disclose information if required by law or to protect the safety and integrity of the service.
Photos and location
Review photos you upload may contain location metadata. Consider stripping EXIF location data before uploading if that concerns you.
We may resize and store uploaded photos to display them efficiently. Do not upload photos containing other people’s private information without their consent.
Cookies and similar tech
We and our providers (including Clerk) use cookies and browser storage for sign-in sessions, security, and basic preferences. There is no third-party advertising on RealView during the beta.
Retention and deletion
Published reviews stay visible until you delete them or they are removed under our guidelines, because other shoppers may rely on them.
You can delete your reviews from your dashboard. To request deletion of your account data, email realviewhouse@gmail.com from your account email address and we will handle account and associated personal data within a reasonable time, subject to legal retention duties.
Children
RealView is not directed at children under 13, and we do not knowingly collect their personal information.
Changes to this policy
As a beta product this policy will evolve. When we make material changes we will update the “Last updated” date below and, where appropriate, call out the change in the app.
Contact
Questions about privacy? Email realviewhouse@gmail.com with “Privacy” in the subject line.
Related reading: Terms of Service · Community Guidelines